TEMPLATES · FEEDBACK
Customer feedback form template
Three short questions you can send after a visit, a delivery or a project. The rating gives you a number to track; the two open questions tell you why.
Questions in this template
- How would you rate your experience? · Rating 1–5 · required
- What worked well? · Paragraph
- What could we do better? · Paragraph
Tips
- Send it soon after the experience, while details are fresh.
- Keep the open questions optional so a quick rating still counts as a response.
INTERACTIVE PREVIEW · ANSWERS ARE NOT SAVED
A little feedback goes a long way
Tell us about your experience.
Publishing gives you a share link, response list, completion rate, question-by-question drop-off and CSV or Excel export. Free includes 100 responses a month.
Related templates
- Net Promoter Score (NPS) survey template — Feedback
- Appointment request form template — Bookings
- Client inquiry form template — Sales